Terms of Service

Applies to the Early Access campaign from 13.06.2026.

General Terms and Conditions of Voicari GmbH for the Pre-Order Campaign "Voicari Early Access"

As of: 29 April 2026

Translator's note – Governing language: This is an English courtesy translation of the German "Allgemeine Geschäftsbedingungen" (General Terms and Conditions / "AGB") for the Voicari Early Access pre-order campaign. It is provided for information purposes only. The German-language version is the sole legally binding and authoritative version. In the event of any discrepancy or conflict between this English translation and the German original, the German version shall prevail and govern.

Provider:

Voicari GmbH

Hessische Straße 11, 10115 Berlin

Registered in the commercial register (Handelsregister) of the Local Court (Amtsgericht) of Berlin-Charlottenburg under HRB 283388B

Authorized managing director (vertretungsberechtigter Geschäftsführer): Benedikt Langheinrich

Website: voicari.com

E-mail: benedikt@voicari.com

§ 1 Scope of Application and Contracting Parties

(1) These General Terms and Conditions (hereinafter "Early Access GTC") apply exclusively to contracts concluded within the framework of the time-limited pre-order campaign "Voicari Early Access" (hereinafter "Campaign") between Voicari GmbH (hereinafter "Voicari") and consumers within the meaning of § 13 BGB (hereinafter "Customer").

(2) A consumer within the meaning of these Early Access GTC is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or self-employed professional activity. The Early Access GTC apply exclusively to consumers; orders from entrepreneurs (§ 14 BGB) are not accepted within the framework of the Campaign.

(3) Deviating, conflicting or supplementary general terms and conditions of the Customer do not become part of the contract unless Voicari expressly consents to their validity in text form.

(4) The Early Access GTC govern the contractual relationship until the expiry of the 12-month initial term (§ 11). If the contract is renewed thereafter (§ 11(4)), the respectively current standard General Terms and Conditions of Voicari GmbH for consumers (B2C) apply from the time of the first renewal. Voicari notifies the Customer of the content of these standard GTC in good time before the expiry of the initial term in text form pursuant to § 11(6).

(5) The version of these Early Access GTC valid at the time of the order is authoritative. Voicari keeps the current version available for retrieval at [voicari.com/early-access-agb] and makes it available to the Customer in a reasonable form prior to conclusion of the contract.

§ 2 Definitions

Within the meaning of these Early Access GTC:

(1) "Voicari App" or "App": the mobile application "Voicari" for the iOS and Android operating systems, including all digital content and functions contained therein.

(2) "Voicari Link" or "Collar": the Smart Collar (IoT wearable) delivered by Voicari as part of the Early Access Membership, with integrated sensors (microphone, heart-rate, respiratory-rate, activity and GPS sensor).

(3) "Pro Functions": the extended functions of the App unlocked as part of the Early Access Membership, including AI-supported emotion recognition, Emotion Timeline, Progress Tracking, Health Dashboard and PetGPT.

(4) "Early Access Membership" or "Membership": the bundle offered within the framework of the Campaign, consisting of the delivery of a Voicari Link and access to the Pro Functions for the contract term. The Early Access Membership is a special variant of the Voicari Membership with a one-off flat price and a brought-forward order date.

(5) "User Account": the personal, password-protected access to the App and to the services associated with it.

(6) "PetGPT": the AI-supported assistance module within the App which, on the basis of inputs from the Customer, generates situational notes and recommendations on animal care.

(7) "Early Access": the time-limited pre-order campaign within the framework of which Voicari offers the Early Access Membership at a one-off flat price.

(8) "Pre-Order": the binding order of the Early Access Membership placed by the Customer within the framework of the Campaign.

(9) "Campaign Period": the period from [Startdatum Kampagne] to [Enddatum Kampagne], but at the latest until the exhaustion of the quota pursuant to § 5.

(10) "Time of Delivery": the day on which the Voicari Link is received by the Customer or a third party named by the Customer who is not the carrier.

(11) "App Activation": the day on which Voicari unlocks access to the Pro Functions for the Customer and enables the Customer to use the extended functions of the App.

(12) "Start of Term": the later of the following two points in time – the Time of Delivery or the App Activation. If the Pro Functions and the Voicari Link are therefore available to the Customer at different times, the contract term only begins once both services are available.

(13) "Contract Term" or "Initial Term": a period of 12 months from the Start of Term.

(14) "Digital Products": the App, the Pro Functions, the digital content and the digital services within the meaning of §§ 327 et seq. BGB.

§ 3 Subject Matter of the Contract

(1) The subject matter of the contract is the Early Access Membership, consisting of:

a) the delivery of a Voicari Link to the Customer; title to the Voicari Link passes to the Customer upon handover (§ 9(1));

b) the provision of the Pro Functions for the 12-month contract term from the Start of Term.

(2) The one-off flat price pursuant to § 6 covers both services. There is no separate charging of the hardware or the Pro Functions.

(3) As part of the Early Access Membership, Voicari provides the following services:

a) delivery of a Voicari Link including the accessories required for initial commissioning;

b) unlocking and provision of the Pro Functions for the contract term;

c) provision of the cloud infrastructure required for processing the data captured by the Voicari Link;

d) security and functional updates for the App and the firmware of the Voicari Link in accordance with § 13.

(4) Functional dependency Hardware ↔ Pro Functions

a) The Pro Functions require an active Voicari Link connected to the User Account. Without an active Voicari Link, the Pro Functions cannot be used.

b) If the Early Access Membership ends – whether by expiry, termination or rescission – the cloud connection of the Voicari Link ceases. In this case the Voicari Link loses its Pro functionality; an independent use that is unconnected to the Voicari Membership is technically not provided for.

c) Voicari expressly draws the Customer's attention to this prior to conclusion of the contract.

(5) Not included in the contract are in particular:

a) the Customer's internet connection and mobile-data costs;

b) a compatible end device (smartphone) for using the App;

c) replacement for damage or loss of the Voicari Link for which the Customer is responsible (§ 9(4));

d) services that go beyond the functions indicated within the framework of the Membership.

(6) The Voicari Link and the Pro Functions may be made available to the Customer at different times. The legal consequences of a staggered provision are governed by § 8.

(7) Voicari points out: PetGPT and the emotion analysis are AI-supported functions that provide statistically generated recommendations. They do not replace expert advice from a veterinarian. In emergencies or at signs of illness in the animal, veterinary advice must be sought without undue delay.

(8) The App and the Voicari Link are not medical devices within the meaning of Regulation (EU) 2017/745 or comparable veterinary-medical provisions.

§ 4 Conclusion of Contract and Ordering Process

(1) The presentation of the Campaign and of the Early Access Membership on Voicari's website does not constitute a binding offer, but rather an invitation to the Customer to submit an offer.

(2) By clicking the button "pre-order subject to payment" ("zahlungspflichtig vorbestellen") within the meaning of § 312j(3) BGB, the Customer submits a binding offer to conclude a pre-order contract.

(3) Before the binding submission of the order, the Customer receives in particular the following information in clear and comprehensible form (Art. 246a § 1 EGBGB):

a) the essential characteristics of the Pro Functions and of the Voicari Link;

b) the total price including all taxes and duties as well as any delivery and shipping costs;

c) payment, delivery and performance terms, including the expected delivery period and the modalities of App Activation;

d) information on the right of withdrawal, including the withdrawal instructions and the model withdrawal form;

e) the minimum term of the contract and the conditions of contract renewal and termination.

(4) Before the binding submission of the order, the Customer can identify and correct input errors using the usual keyboard, mouse and screen functions as well as the correction function in the ordering process.

(5) Voicari accepts the Customer's offer by transmitting an order confirmation in text form (e-mail) on a durable medium within the meaning of § 312f BGB. The order confirmation contains:

a) the content of the contract, including these Early Access GTC;

b) the withdrawal instructions pursuant to Annex 1 and the model withdrawal form pursuant to Annex 2;

c) the price paid by the Customer;

d) the expected delivery period for the Voicari Link.

(6) Registration of a User Account is a prerequisite for the order. The Customer is obliged to provide complete and truthful information. The order is open exclusively to natural persons who have reached the age of 18 and have unlimited legal capacity.

(7) Voicari stores the text of the contract and transmits the contract data and these Early Access GTC to the Customer in text form by e-mail without undue delay after conclusion of the contract.

(8) The contract language is German.

§ 5 Quota and Campaign Period

(1) The Campaign is genuinely limited to a quota of 1,000 (in words: one thousand) pre-orders. This is a real quantity limitation; no artificial scarcity within the meaning of § 5a UWG (German Act Against Unfair Competition) takes place.

(2) The Campaign ends upon the expiry of the Campaign Period (§ 2(9)) or upon prior exhaustion of the quota, whichever event occurs first.

(3) Orders are taken into account in the order of their receipt. The time of receipt by Voicari of the complete order, including successful payment authorization, is authoritative.

(4) After exhaustion of the quota or expiry of the Campaign Period, there is no entitlement to conclusion of a contract. Voicari is entitled to refuse to accept orders as soon as the quota is exhausted; in such a case, payments already made are refunded in full without undue delay, at the latest within 14 days.

(5) Voicari indicates the status of the quota transparently on the Campaign website, insofar as this is technically reasonable.

§ 6 Price and Payment

(1) The price for the Early Access Membership is a one-off EUR 400.00 gross (including the respectively applicable statutory VAT; hereinafter "Campaign Price"). The Campaign Price covers the entire initial term of 12 months. Shipping costs within Germany are included in the Campaign Price.

(2) Note on price communication

a) The regular price planned after the end of the Campaign for a comparable 12-month Voicari Membership is expected to be EUR 600.00 gross. The actual sales price after the end of the Campaign may differ from this. No reference to a previous, lower or higher price within the meaning of § 11 PAngV (German Price Indication Ordinance) takes place; the information serves exclusively the transparent presentation of the future price structure.

b) The indication of the regular price serves exclusively to provide the Customer with transparent information about the future price structure. No reference to a previous, lower or higher price takes place.

(3) The Campaign Price is due for payment in full immediately upon conclusion of the contract (advance payment). Payment in instalments or partial payment is not provided for.

(4) Voicari accepts the following means of payment:

a) credit card (Visa, Mastercard);

b) PayPal;

c) SEPA direct debit;

d) Klarna (Sofortüberweisung / instant bank transfer).

The Customer selects the means of payment in the ordering process. Voicari reserves the right to exclude individual means of payment in individual cases where this is necessary for objective reasons.

(5) In the event of default of payment, the statutory provisions apply, in particular § 286 BGB. Default interest is calculated at the statutory rate (§ 288(1) BGB). Reminder costs are asserted only in the amount of the actual, demonstrable expense incurred.

(6) If a SEPA direct debit is returned for lack of funds or due to incorrect bank data for which the Customer is responsible, Voicari may charge a reasonable flat fee for the resulting expense. The Customer remains entitled to prove that no damage or substantially lower damage was incurred.

(7) The Customer is entitled to set-off rights only if their counterclaims have been finally adjudicated, are undisputed, or have been acknowledged by Voicari. The Customer may exercise a right of retention only insofar as their counterclaim is based on the same contractual relationship.

(8) Voicari makes an invoice available to the Customer in electronic form, which can be retrieved in the User Account or transmitted by e-mail.

§ 7 Delivery of the Voicari Link

(1) The expected delivery period for the Voicari Link is [Q3/Q4 2026]. Voicari endeavours to meet this period without assuming a binding delivery guarantee for it.

(2) The maximum delivery period is six months from conclusion of the contract (hereinafter "Maximum Delivery Period"). Voicari is obliged to deliver the Voicari Link within the Maximum Delivery Period.

(3) Voicari informs the Customer in text form, at least four weeks before the expected delivery, of the planned dispatch date and gives the Customer the opportunity to update the delivery address.

(4) Delivery is made to the delivery address specified by the Customer in the ordering process within the Federal Republic of Germany. Delivery to other states of the European Union is only possible insofar as Voicari expressly offers this in the ordering process; in this case, additional shipping costs may apply, of which Voicari informs the Customer prior to conclusion of the contract.

(5) In the case of a sale by dispatch to a consumer, the risk of accidental loss and accidental deterioration of the Voicari Link passes to the Customer only upon handover to the Customer (§ 475(2) BGB).

(6) Voicari recommends that the Customer document the condition of the Voicari Link immediately upon receipt (e.g. by photos of the packaging and the device). Visible transport damage must be reported to Voicari in text form without undue delay, at the latest within seven days of receipt. The Customer's statutory rights in respect of defects remain unaffected by this.

(7) Customer's right of rescission in the event of exceedance of the Maximum Delivery Period

a) If Voicari does not deliver the Voicari Link within the Maximum Delivery Period, the Customer may set Voicari a reasonable grace period of at least 14 days. If this grace period also expires without success, the Customer is entitled to rescind the contract in its entirety (Pro Functions and Voicari Link).

b) In the event of rescission, Voicari refunds the Campaign Price to the Customer in full within 14 days of receipt of the declaration of rescission. A refund in the form of vouchers, credit or comparable surrogates does not take place.

c) If, in the case of an early App Activation (§ 8 Scenario A), the Customer has already used the Pro Functions, they owe no compensation for value for this; Voicari expressly waives any such compensation.

d) The Customer's statutory rights of rescission and damages remain unaffected.

(8) If Voicari is permanently unable to make delivery for reasons for which it is not responsible, in particular due to force majeure within the meaning of § 16(7), Voicari is entitled to rescind the contract. In this case, Voicari refunds the Campaign Price in full within 14 days of declaring the rescission. Further claims of the Customer remain unaffected.

§ 8 Activation of the App / Pro Functions

(1) The time of App Activation is determined by Voicari. Voicari informs the Customer in good time, as a rule at least seven days before the App Activation, in text form, of the intended activation time.

(2) App Activation may take place at the following times:

a) Scenario A: before the Time of Delivery;

b) Scenario B: simultaneously with or after the Time of Delivery.

(3) Scenario A – App Activation before the Time of Delivery

a) If App Activation takes place before the Time of Delivery, the use of the Pro Functions between App Activation and the Time of Delivery is deemed a free advance service by Voicari.

b) This advance-use period is not counted towards the 12-month contract term. The contract term only begins with the Start of Term (§ 2(12)), i.e. with the Time of Delivery.

c) In Scenario A, the Pro Functions are temporarily usable without a Voicari Link. As of the Time of Delivery and the activation of the Voicari Link, the functional dependency under § 3(4) takes effect.

(4) Scenario B – App Activation simultaneously with or after the Time of Delivery

a) If App Activation takes place simultaneously with the Time of Delivery, the contract term begins on that day.

b) If App Activation takes place after the Time of Delivery, the contract term begins on the day of App Activation.

(5) In every scenario, the following applies: the 12-month contract term only begins once both services – Pro Functions and Voicari Link – are actually available to the Customer.

(6) Expiry of the right of withdrawal in the case of early App Activation (Scenario A)

In the case of an App Activation before the Time of Delivery, the right of withdrawal with regard to the digital content (Pro Functions) pursuant to §§ 356(4), (5) BGB only expires if all three of the following requirements are met:

a) the Customer has expressly consented to Voicari beginning the provision of the Pro Functions before expiry of the withdrawal period;

b) the Customer has confirmed their knowledge that, by their consent, they lose their right of withdrawal with regard to the digital content upon commencement of the provision; and

c) Voicari has provided the Customer with a confirmation pursuant to § 312f(3) BGB on a durable medium.

(7) If one of the foregoing requirements is not met, the right of withdrawal with regard to the digital content remains unaffected.

(8) The expiry of the right of withdrawal with regard to the digital content (Regime A) does not affect the right of withdrawal with regard to the Voicari Link (Regime B). After receipt of the Voicari Link, the Customer may withdraw from the part of the contract relating to the hardware in accordance with § 10.

(9) Failure to activate the App

a) If Voicari is unable to carry out the App Activation within nine months of conclusion of the contract, the Customer may set Voicari a reasonable grace period of at least 14 days. If this grace period also expires without success, the Customer is entitled to rescind the contract in its entirety.

b) § 7(7) lit. b to d apply mutatis mutandis.

§ 9 Voicari Link – Ownership, Duties of Care, Loss

(1) Transfer of title

a) Title to the Voicari Link passes to the Customer upon handover. No retention of title (Eigentumsvorbehalt) is agreed, since Voicari accepts orders exclusively with advance payment or with a granted SEPA direct-debit authorization.

b) The Voicari Link is supplied exclusively as part of the Early Access Membership. A separate sale of the hardware outside the Membership does not take place.

(2) Intended use and duties of care

a) The Voicari Link is intended exclusively for being placed on the Customer's dog within the scope of its intended use. The Customer handles the Voicari Link with care and observes the operating and care instructions supplied with it.

b) Interventions in the hardware or software of the Voicari Link, in particular reverse engineering, modifications or opening of the housing, are prohibited; § 69e UrhG remains unaffected.

(3) Wearing and safety instructions

a) Voicari points out that, when wearing the Voicari Link, in rare cases skin irritation, pressure points or fur abrasion may occur on the animal. Such impairments may be promoted by fastening the device too tightly, persistent moisture, soiling of the contact surface, or the individual sensitivity of the animal.

b) The Customer will observe the wearing and care instructions supplied as well as the guidance stored in the App on correct fitting and cleaning, and will regularly check the fit of the Voicari Link and the condition of the animal's skin at the contact point.

c) At the first signs of skin redness, swelling, itching, wound formation or behavioural abnormalities in the animal, the Voicari Link must be removed without undue delay. If symptoms persist or recur, veterinary advice must be sought.

d) The Voicari Link is not suitable as a holding or guide leash and does not replace an approved collar or harness for securing purposes.

(4) Loss and damage

a) Since title to the Voicari Link passes to the Customer upon handover, the Customer bears, from the passing of risk onwards, the risk of loss, theft and damage of the Voicari Link for which the Customer is responsible.

b) In the event of loss, theft or damage for which the Customer is responsible, Voicari is not obliged to provide a replacement Voicari Link.

c) Voicari recommends that the Customer take out suitable insurance. There is no obligation to do so.

(5) Effects on the ongoing Early Access Membership

a) In the event of loss, theft or damage of the Voicari Link for which the Customer is responsible, the ongoing Early Access Membership is not automatically terminated. The Campaign Price already paid is not refunded, unless the special right of termination under paragraph (6) applies.

b) Upon request, Voicari may offer the Customer a replacement device outside these GTC on the then-applicable terms. There is no entitlement to this.

(6) Special right of termination in the event of loss or total damage

a) If the Voicari Link is destroyed or permanently loses its functionality for reasons for which the Customer is not responsible (in particular loss without gross fault of the Customer's own, theft or destruction by force majeure), the Customer may extraordinarily terminate the Early Access Membership with 14 days' notice from the occurrence of the event.

b) In this case, Voicari refunds to the Customer an amount equal to the regular monthly Pro price according to the price list valid at the time of termination, available for retrieval at [voicari.com/preisliste], multiplied by the number of full months that would remain after the termination takes effect until the expiry of the original initial term. No refund of the Campaign Price beyond this (in particular for the portion attributable to the Voicari Link) takes place.

c) A prerequisite for the special termination is that the Customer notifies Voicari of the loss or total damage in text form and, upon request, provides comprehensible information about the circumstances.

d) In all other respects, the rights of both parties under § 314 BGB as well as the statutory warranty rights (§ 17) remain unaffected.

(7) Documentation of condition upon handover

a) Voicari documents the condition of the Voicari Link before dispatch. The Customer receives the condition documentation together with the Voicari Link or in text form.

b) Any complaints existing upon handover must be reported to Voicari in text form without undue delay, at the latest within seven days of receipt. The Customer's statutory rights in respect of defects remain unaffected by this.

§ 10 Right of Withdrawal

(1) As a consumer, the Customer has a statutory right of withdrawal (Widerrufsrecht) in accordance with §§ 312g, 355 BGB. The withdrawal instructions attached as Annex 1 provide information on the details. The model withdrawal form is attached as Annex 2.

(2) The contract comprises two service elements for which different withdrawal-law regimes respectively apply. These are governed independently in the following paragraphs (3) (Regime A: digital content) and (4) (Regime B: hardware). The interaction of the two regimes is governed by paragraph (5).

(3) Regime A – Digital content (Pro Functions)

a) The withdrawal period with regard to the Pro Functions is 14 days from conclusion of the contract (§ 355(2) BGB).

b) If the App is activated before the Time of Delivery (Scenario A under § 8(3)) and the three requirements of § 8(6) are met, the right of withdrawal with regard to the digital content expires pursuant to §§ 356(4), (5) BGB upon commencement of the provision.

c) If App Activation takes place simultaneously with or after the Time of Delivery (Scenario B under § 8(4)), no premature expiry occurs. The withdrawal period of 14 days from conclusion of the contract applies unchanged.

d) If the Customer has consented to the early commencement of the provision but nevertheless withdraws before expiry of the withdrawal period, they owe Voicari a reasonable compensation for value (Wertersatz) for the service already used up to the withdrawal in accordance with § 357a(2) BGB. The basis of calculation is the regular monthly Pro price according to the price list valid at the time of withdrawal, available for retrieval at [voicari.com/preisliste].

(4) Regime B – Hardware (Voicari Link)

a) The withdrawal period with regard to the Voicari Link is 14 days from the day on which the Customer, or a third party named by the Customer who is not the carrier, took possession of the Voicari Link (§ 356(2) No. 1 BGB).

b) The right of withdrawal with regard to the Voicari Link is not excluded under § 312g(2) No. 3 BGB, since the Voicari Link is not sealed goods within the meaning of that provision.

c) In the event of withdrawal, the Customer returns the Voicari Link to Voicari without undue delay, at the latest within 14 days from dispatch of the declaration of withdrawal. Voicari bears the costs of return.

d) The Customer must compensate for any diminution in value of the goods only if such diminution is attributable to handling of the goods that was not necessary to examine their condition, properties and functioning.

(5) Interaction of the regimes

a) If the Customer withdraws exclusively from Regime A (digital content), they retain ownership of the Voicari Link. Voicari refunds to the Customer the portion attributable to the Pro Functions; the basis of calculation is the regular monthly Pro price multiplied by the number of full months of the initial term. If the Customer has already used Pro Functions, a pro-rata compensation for value pursuant to § 357a(2) BGB is deducted.

b) The Customer is advised that the Voicari Link loses its Pro functionality after withdrawal from Regime A (§ 3(4) lit. b). An independent use of the Voicari Link without active Pro Functions is technically not provided for.

c) If the Customer withdraws from Regime B (hardware) after receipt of the Voicari Link, the contract is reversed in its entirety. Voicari refunds the Campaign Price in full. If, within the framework of an early App Activation (Scenario A), the Customer has already used the Pro Functions, they owe a pro-rata compensation for value for this in accordance with § 357a(2) BGB; the compensation for value is calculated exclusively on the basis of the regular monthly Pro price, not on the basis of the Campaign Price.

d) If the Customer withdraws from both Regime A and Regime B, paragraph (5) lit. c applies mutatis mutandis.

e) In their declaration of withdrawal, the Customer selects which regimes they are withdrawing from. A missing specification is, in case of doubt, construed as a complete withdrawal from both regimes.

(6) Consequences of withdrawal

a) In the event of an effective withdrawal, Voicari refunds the amounts to be refunded without undue delay, at the latest within 14 days of receipt of the declaration of withdrawal. For the repayment, Voicari uses the same means of payment that the Customer used in the original payment, unless expressly agreed otherwise with the Customer.

b) Voicari may refuse repayment of the amounts attributable to Regime B until it has received the Voicari Link back or until the Customer has provided evidence that they have returned it, whichever is the earlier.

§ 11 Term and Termination

(1) The contract begins upon conclusion of the contract. The 12-month contract term (initial term) begins with the Start of Term (§ 2(12)).

(2) Ordinary termination during the initial term is excluded. This commitment is compatible with § 309 No. 9 BGB, since the initial term is twelve months.

(3) The right to extraordinary termination for good cause (§ 314 BGB) remains unaffected for both contracting parties. A special right of termination in the event of loss or total damage of the Voicari Link is governed by § 9(6).

(4) After expiry of the initial term, the contract automatically renews by one month at a time, unless the Customer terminates with effect from the end of the initial term or a renewal period. From the first renewal period onwards, the respectively current standard General Terms and Conditions of Voicari GmbH for consumers (B2C) apply; the Membership becomes the regular Voicari Membership at that time.

(5) After the renewal begins, the Customer may terminate the contract at any time with one month's notice to the end of the month. Before expiry of the initial term, the Customer may terminate with one month's notice with effect from the end of the initial term.

(6) Notification of the renewal price and the standard GTC

a) At the latest four weeks before expiry of the initial term, Voicari notifies the Customer in text form of the monthly price valid from renewal as well as of the content of the standard B2C GTC then applicable, and requests the Customer to expressly confirm the incorporation of the standard B2C GTC – for example by clicking a corresponding button in the User Account.

b) The Customer then has the option of terminating the contract with effect from the end of the initial term or accepting the renewal.

(7) Form of termination

Termination may be effected:

a) via the termination button provided in the App and on the website ("termination button" pursuant to § 312k BGB);

b) by e-mail to benedikt@voicari.com;

c) by letter to Voicari's business address.

Termination is possible without stating reasons.

(8) Consequences of termination

a) Upon termination of the contract, access to the Pro Functions is deactivated.

b) Upon termination, the Voicari Link loses its Pro functionality (§ 3(4) lit. b). The Customer retains ownership of the hardware; there is no obligation to return it. § 14(5) (recommendation regarding voluntary return) remains unaffected.

c) Before termination, the Customer may save their personal data and the content stored in the App via the App's export function.

§ 12 Non-Delivery and Rescission

(1) If Voicari is unable to deliver the Voicari Link within the Maximum Delivery Period under § 7(2) or to carry out the App Activation within the period under § 8(9), Voicari informs the Customer without undue delay in text form, stating the reasons and the expected further development.

(2) The Customer's right of rescission in the event of exceedance of these periods is governed by § 7(7) (Voicari Link) and § 8(9) (App Activation). In both cases, Voicari refunds the Campaign Price in full within 14 days of receipt of the declaration of rescission.

(3) A refund in the form of vouchers, credit or comparable surrogates does not take place. The Customer's statutory rights of rescission and damages remain unaffected; no exclusion of statutory rights of rescission within the meaning of § 309 No. 8 lit. a BGB takes place.

(4) If, in the case of an early App Activation (Scenario A under § 8(3)), the Customer has used the Pro Functions before their rescission, they owe no compensation for value for this; Voicari expressly waives any such compensation, provided that the rescission takes place due to a non-delivery of the Voicari Link or a failure to activate the App by Voicari.

(5) Voicari's right of rescission

a) Voicari may rescind the contract if it is permanently unable to render the services for reasons for which it is not responsible, in particular due to force majeure within the meaning of § 16(7).

b) In the event of rescission, Voicari refunds the Campaign Price in full within 14 days. Further statutory claims of the Customer remain unaffected.

§ 13 Availability, Maintenance and Updates

(1) Voicari owes an availability of the online functions of the App and the cloud services of 98% on an annual average. Excluded from this are:

a) announced maintenance work;

b) disruptions outside Voicari's area of responsibility (e.g. mobile network, internet infrastructure, app-store platforms, third-party cloud services);

c) cases of force majeure within the meaning of § 16(7).

(2) Where possible, Voicari announces planned, longer-term maintenance windows at least 48 hours in advance in the App or by e-mail.

(3) Updates (§§ 327e, 327f BGB)

a) During the contract term, Voicari provides updates that are necessary to maintain the conformity of the App and the firmware of the Voicari Link, including security and functional updates.

b) Voicari informs the Customer in a suitable manner about the availability of updates and about their installation.

c) If the Customer fails to install an update duly provided by Voicari within a reasonable period, Voicari is not liable for any non-conformity arising from the failure to install it, provided that Voicari has informed the Customer of the availability of the update and of the legal consequences of a failure to install it (§ 327f(2) BGB).

(4) Firmware updates of the Voicari Link

a) Updates of the firmware of the Voicari Link are, where technically possible, installed automatically via the App (over-the-air updates).

b) The Customer ensures that a sufficient internet connection and battery capacity are available for the installation and does not delay the installation unreasonably.

§ 14 Rights of Use and Voluntary Return of the Device

(1) Voicari grants the Customer, for the duration of the contract term, a simple, non-exclusive, non-transferable and non-sublicensable right to use the App and the associated digital content for the Customer's personal, private purposes.

(2) The following are prohibited in particular:

a) reproducing, editing, distributing or making publicly available the App or its components, insofar as this is not permitted by law;

b) reverse engineering, decompilation or disassembly, insofar as not permitted by mandatory statutory provisions (e.g. § 69e UrhG);

c) circumventing technical protection measures;

d) using the App for unlawful purposes or purposes contrary to public morality;

e) using the App and in particular PetGPT for the commercial purposes of third parties;

f) passing on one's own access data to third parties.

(3) Fair-use rule for PetGPT

a) The use of PetGPT is permitted within the scope of fair, personal use. Voicari is entitled to provide for a reasonable limitation of the number of requests per unit of time, insofar as this is necessary to maintain the quality of service for all customers.

b) In the event of abusive use, Voicari is entitled to restrict access temporarily; § 18 remains unaffected.

(4) All rights to the App, to the Voicari Link, to the algorithms used, to the trademarks, logos and other content remain with Voicari or its licensors.

(5) Voluntary return of the device after the end of the Membership

a) Since the Voicari Link loses its Pro functionality after termination of the Early Access Membership (§ 3(4) lit. b), Voicari recommends that the Customer return the device to Voicari for refurbishment and reuse.

b) There is no obligation to return it. The Customer decides freely whether to keep or return the Voicari Link.

c) If the Customer returns the device, Voicari performs a complete factory reset which irretrievably deletes all data stored on the device. The Customer is advised to save their data before returning it via the App's export function.

d) No remuneration, credit or other consideration is granted for the voluntary return.

(6) Customer's own content

a) Insofar as the Customer contributes their own content to the App (in particular audio recordings of the animal, photos, notes, location data, inputs in PetGPT – hereinafter "Customer Content"), all rights to this content remain with the Customer.

b) The Customer grants Voicari, for the duration of the contract, a simple, non-exclusive, worldwide, royalty-free right to store, reproduce, edit and process the Customer Content insofar as this is necessary for the provision of the services (license for contract performance). Voicari is entitled to pass on this right to affiliated companies and to processors within the meaning of Art. 28 DSGVO (GDPR), insofar as this is necessary for the provision of the services. Any transfer or sublicensing beyond this is excluded.

c) Any use of the Customer Content for training or improving the AI models takes place exclusively in anonymized or aggregated form that excludes any personal reference to the Customer, and only insofar as the Customer has separately consented to this. The consent may be revoked at any time with effect for the future.

§ 15 Data Protection

(1) Voicari processes personal data exclusively in accordance with the General Data Protection Regulation (DSGVO / GDPR), the Federal Data Protection Act (BDSG) and the other relevant data-protection provisions.

(2) Details of the data processing, in particular the processing purposes, legal bases, categories of recipients, storage periods and the rights of the data subjects, are set out in Voicari's privacy policy, available for retrieval at [URL Datenschutzerklärung].

(3) GPS location data

a) Insofar as the Customer activates the location function of the Voicari Link, Voicari processes location data. This data indirectly allows conclusions to be drawn about the whereabouts of the Customer as keeper and is therefore to be classified as personal data.

b) Processing takes place on the basis of the Customer's express consent (Art. 6(1) lit. a DSGVO) or for the performance of the contract (Art. 6(1) lit. b DSGVO), insofar as this is necessary for the function used.

c) The Customer may revoke a consent granted at any time with effect for the future in the App settings.

(4) Audio data

a) Audio recordings are predominantly processed locally on the Customer's end device (edge computing / TinyML). No permanent transmission of raw audio to Voicari's cloud servers takes place.

b) A transmission of extracted audio features to cloud servers only takes place insofar as this is necessary for the respective function and the Customer has consented to it or another legal basis exists.

(5) Vital data of the animal (heart rate, respiratory rate, activity data) relate directly to the animal, not to the User. However, insofar as this data is linked to the User Account, time stamps, location data or other identifying features, Voicari treats it as personal data of the User within the meaning of Art. 4 No. 1 DSGVO. A classification as health data of the User within the meaning of Art. 9 DSGVO does not take place, insofar as no conclusions can be drawn about the User's state of health. Voicari processes this data in accordance with the principles of data minimization, purpose limitation and privacy by design (Art. 5, 25 DSGVO).

(6) Voicari secures the data by means of technical and organizational measures corresponding to the state of the art (Art. 32 DSGVO).

§ 16 Liability and Limitation of Liability

(1) Voicari is liable without limitation:

a) for damages arising from injury to life, body or health that are based on a negligent or intentional breach of duty by Voicari, its legal representatives or vicarious agents;

b) for other damages that are based on an intentional or grossly negligent breach of duty by Voicari, its legal representatives or vicarious agents;

c) in the event of fraudulent concealment of a defect;

d) within the scope of an expressly assumed guarantee;

e) for damages under the provisions of the Product Liability Act (ProdHaftG); this liability cannot be excluded pursuant to § 14 ProdHaftG.

(2) In the case of simple (ordinary) negligence, Voicari is liable only in the event of a breach of material contractual obligations (cardinal obligations / Kardinalpflichten). Material contractual obligations are those whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the Customer may regularly rely. In this case, liability is limited to the foreseeable damage typical of the contract.

(3) Any liability of Voicari beyond this is excluded. In particular, Voicari is not liable for lost profit, missed savings or indirect damages, insofar as these do not fall within the scope of application of paragraphs (1) and (2).

(4) Notes on AI functions (PetGPT, emotion recognition)

a) The functions of the App, in particular PetGPT and the emotion analysis, are based on machine-learning methods and large language models. They provide probability-based results and not deterministic statements.

b) The Customer acknowledges that AI-supported evaluations may be erroneous, incomplete or outdated, may contain substantive biases from the training data, may generate so-called "hallucinations", and may possibly fail to recognize context-related nuances or the individual peculiarities of the animal.

c) PetGPT does not replace expert advice from a veterinarian or another qualified animal-health service provider. In emergency situations or at signs of illness in the animal, veterinary advice must be sought without undue delay.

d) Voicari is not liable for actions taken by the Customer on the basis of PetGPT recommendations or results of the emotion analysis, unless the requirements of paragraphs (1) or (2) are met.

(5) Data loss

a) Within the scope of the limitations of liability under paragraph (2) (simple negligence / cardinal obligations), Voicari's liability for data losses is limited to the typical restoration effort that would have arisen had the Customer made backup copies regularly and in a manner appropriate to the risk. Liability under paragraph (1) (intent, gross negligence, personal injury, ProdHaftG) remains unaffected.

b) The Customer is required to make their own data backups to a reasonable extent, insofar as Voicari provides them with a corresponding export function.

(6) The foregoing limitations of liability do not apply in the cases of paragraph (1), in particular not to claims under the Product Liability Act.

(7) Force majeure

a) Voicari is not liable for delays or non-performance of contractual obligations that are based on events outside its reasonable control, in particular natural disasters, war, terrorist attacks, official measures, epidemics and pandemics, strikes, bottlenecks in global supply chains, failures of telecommunications or power grids, as well as cyberattacks by third parties despite reasonable security precautions.

b) Voicari informs the Customer without undue delay in text form of the occurrence and the expected duration of a force-majeure event.

c) If a force-majeure event lasts longer than 60 consecutive days and the performance of the contract is thereby materially impaired, either party may extraordinarily terminate the contractual relationship or rescind the contract. Pro-rata amounts already paid are refunded in this case; in the event of permanent impossibility of the hardware delivery, § 12 applies.

d) Statutory liability for intent and gross negligence as well as for the cases referred to in paragraph (1) remains unaffected.

§ 17 Warranty and Guarantee

(1) The statutory warranty rights apply. In particular, the following apply:

a) §§ 327 to 327u BGB for the provision of the Pro Functions and the associated digital content;

b) §§ 434 et seq. BGB for the Voicari Link from the time it is handed over to the Customer.

(2) Concept of defect

a) A defect of the Pro Functions exists if they do not meet the subjective requirements, the objective requirements or the integration requirements (§ 327e BGB).

b) A defect of the Voicari Link exists if, upon handover, it does not correspond to the agreed condition or is not suitable for ordinary use (§ 434 BGB).

(3) Time of supply and reversal of the burden of proof

a) The time of supply of the Pro Functions is the day of App Activation (§ 327b BGB).

b) For the continuously supplied Pro Function, it is presumed that a non-conformity occurring during the supply existed throughout the entire supply period (§ 327k(1) BGB).

c) For the Voicari Link, it is presumed pursuant to § 477 BGB that a defect occurring within one year of the passing of risk was already present at the time of the passing of risk.

d) These presumptions are not restricted to the Customer's detriment; § 327k(2) BGB remains unaffected.

(4) Rights in respect of defects

a) If a defect exists, the Customer may demand supplementary performance (Nacherfüllung), terminate the contract, reduce the price, or demand damages or reimbursement of expenses in accordance with the statutory provisions.

b) Voicari provides supplementary performance, at its option, either by remedying the defect or by providing a defect-free digital product or a defect-free item.

(5) Limitation of claims

a) Claims for defects in the Pro Functions become time-barred pursuant to § 327j BGB.

b) Claims for defects of the Voicari Link become time-barred within two years of handover (§ 438(1) No. 3 BGB).

c) The statutory limitation periods are not shortened.

(6) Functional guarantee for the Voicari Link

a) Voicari grants the Customer, for the Voicari Link, an independent functional guarantee pursuant to § 443 BGB for the duration of an active Early Access Membership without payment arrears (guarantee period). The guarantee exists independently alongside the statutory warranty rights and does not restrict them.

b) The guarantee covers the functionality of the Voicari Link under intended use. Within the guarantee period, Voicari exchanges a Voicari Link that exhibits malfunctions despite intended use for an equivalent device.

c) The guarantee does not cover: (i) loss or theft, (ii) damage caused by improper use or gross negligence, (iii) damage caused by unauthorized interventions or repairs, (iv) ordinary signs of wear, (v) cosmetic damage, (vi) damage caused by accessories not approved by Voicari.

d) The Customer's statutory rights in the event of defects, in particular under §§ 434 et seq. BGB and under the ProdHaftG, remain unaffected by this guarantee.

§ 18 Rules of Conduct and Blocking

(1) The Customer undertakes to observe the applicable laws and the rights of third parties when using Voicari's services.

(2) The following are prohibited in particular:

a) posting unlawful, insulting, discriminatory or violence-glorifying content;

b) distributing malware or impairing the technical infrastructure;

c) manipulating or impairing Voicari's services;

d) using the services under a false identity or using the access data of third parties;

e) passing on one's own access data to third parties.

(3) In the event of breaches of the rules of conduct, Voicari may take the following measures at its dutiful discretion:

a) warning in text form;

b) deletion of the objected-to content;

c) temporary blocking of the User Account;

d) in the case of serious or repeated breaches, extraordinary termination of the contractual relationship pursuant to § 314 BGB.

(4) Before a blocking, a warning notice (Abmahnung) in text form is generally issued. In the case of serious breaches that make a prior warning notice appear unreasonable, Voicari may take measures under paragraph (3) immediately.

(5) A blocking leaves the Customer's ownership of the Voicari Link unaffected. However, upon the blocking taking effect, the hardware loses its Pro functionality (§ 3(4) lit. b). In the event of a permanent blocking of the User Account for which Voicari is not responsible, amounts already paid that are attributable pro rata to the blocking period are refunded, unless the Customer is culpably responsible for the blocking.

§ 19 Amendment of the GTC

(1) Voicari may amend these Early Access GTC for an ongoing contractual relationship if there is a legitimate reason. Legitimate reasons are in particular:

a) the implementation of new legal or regulatory requirements;

b) adaptation to a change in supreme-court case law;

c) adaptation to security or functional requirements that the Customer may reasonably expect;

d) changes that are exclusively advantageous for the Customer or do not impair their legal position.

(2) Voicari notifies the Customer of intended changes in text form at least six weeks before the planned entry into force. The notification comprises:

a) the wording of the amended clauses;

b) a substantive highlighting of the changes;

c) the planned date of entry into force;

d) a note on the possibility of rejection and the consequences associated therewith.

(3) If the Customer does not expressly consent to the changes in text form within six weeks of receipt of the notification, the changes are deemed rejected. A fiction of consent does not take place.

(4) If the Customer rejects the changes, Voicari is entitled to ordinarily terminate the contractual relationship with one month's notice as of the end of the month in which the changes were to take effect, but at the earliest with effect from the end of the initial term. The Customer may, for their part, terminate the contractual relationship as of the planned effective date, but at the earliest with effect from the end of the initial term.

(5) Changes affecting essential parts of the contract, in particular the main performance obligations or the remuneration, are possible only with the express consent of the Customer.

§ 20 Final Provisions

(1) Severability clause

Should individual provisions of these Early Access GTC be or become wholly or partly invalid or unenforceable, the validity of the remaining provisions shall not be affected thereby. The relevant statutory provisions shall take the place of the invalid or unenforceable provision. A validity-preserving reduction [geltungserhaltende Reduktion: an interpretive reduction of an overbroad clause to its still-permissible content] in favour of Voicari does not take place within the scope of application of §§ 305 et seq. BGB.

(2) Form of declarations

Declarations and notifications within the framework of these Early Access GTC require text form (§ 126b BGB), unless expressly provided otherwise. An e-mail suffices. Statutory written-form requirements remain unaffected.

(3) Applicable law

a) The law of the Federal Republic of Germany applies to the contractual relationship between Voicari and the Customer, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).

b) If the Customer has their habitual residence in another state, they retain the protection of the mandatory consumer-protection provisions of the law of their state of residence (Art. 6(2) Rome I Regulation).

(4) Place of jurisdiction

a) The statutory place of jurisdiction applies.

b) No agreement on a place of jurisdiction deviating from the law is made with consumers.

(5) Online dispute resolution and consumer arbitration

a) The European Commission discontinued the Online Dispute Resolution (ODR) platform as of 20 July 2025. An obligation to provide a link no longer exists in this respect.

b) Voicari is neither willing nor obliged to participate in a dispute-resolution procedure before a consumer arbitration body (§ 36(1) No. 1 VSBG).

(6) Completeness

a) These Early Access GTC, including the annexes, together with the service and price information indicated to the Customer in the ordering process, contain the complete agreement between Voicari and the Customer with regard to the Pre-Order.

b) No oral side agreements have been made. Individual contractual agreements between Voicari and the Customer (§ 305b BGB) take precedence over these Early Access GTC; to be effective, they require text form.

(7) Contact person

Voicari GmbH, Hessische Straße 11, 10115 Berlin, e-mail: benedikt@voicari.com.

Annex 1: Withdrawal Instructions

These withdrawal instructions comprise two independent withdrawal regimes that apply alongside one another within the framework of the Early Access contract: Regime A concerns the digital content (Pro Functions); Regime B concerns the hardware (Voicari Link).

A. Right of withdrawal with regard to the digital content (Pro Functions)

You have the right to withdraw from the part of the contract relating to the Pro Functions within 14 days without giving any reason.

The withdrawal period is 14 days from the day of conclusion of the contract.

To exercise your right of withdrawal, you must inform us

Voicari GmbH, Hessische Straße 11, 10115 Berlin, e-mail: benedikt@voicari.com,

by means of a clear declaration (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, although it is not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the withdrawal period expires.

Premature expiry:

Your right of withdrawal with regard to the digital content expires prematurely if we have begun the provision of the Pro Functions after you have

– expressly consented to our beginning the provision before expiry of the withdrawal period,

– confirmed your knowledge that, by your consent, you lose your right of withdrawal with regard to the digital content upon commencement of the provision, and

– we have provided you with a confirmation pursuant to § 312f(3) BGB on a durable medium.

Consequences of withdrawal (Regime A):

If you withdraw from this part of the contract, you retain ownership of the Voicari Link. We must repay to you the portion of the Campaign Price attributable to the Pro Functions without undue delay and at the latest within 14 days from the day on which the notification of your withdrawal was received by us; the basis of calculation is the regular monthly Pro price according to our currently valid price list, multiplied by the number of full months of the original initial term.

If you have requested that the provision of the Pro Functions begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the service already rendered up to the time at which you notify us of the exercise of the right of withdrawal compared to the total scope of the contractually agreed service (§ 357a(2) BGB).

Please note: After withdrawal from Regime A, the Voicari Link loses its Pro functionality. An independent use of the Voicari Link without active Pro Functions is technically not provided for.

B. Right of withdrawal with regard to the Voicari Link (hardware)

You have the right to withdraw from the part of the contract relating to the Voicari Link within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you, or a third party named by you who is not the carrier, took possession of the Voicari Link.

To exercise your right of withdrawal, you must inform us

Voicari GmbH, Hessische Straße 11, 10115 Berlin, e-mail: benedikt@voicari.com,

by means of a clear declaration (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, although it is not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the withdrawal period expires.

Consequences of withdrawal (Regime B):

If you withdraw from this part of the contract, the contract is reversed in its entirety. We must repay to you the full Campaign Price without undue delay and at the latest within 14 days from the day on which the notification of your withdrawal was received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

We may refuse repayment until we have received the Voicari Link back or until you have provided evidence that you have returned the Voicari Link, whichever is the earlier.

You must return or hand over the Voicari Link to us without undue delay and in any case at the latest within 14 days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you dispatch the Voicari Link before expiry of the 14-day period.

We bear the costs of returning the Voicari Link.

You must compensate for any diminution in value of the Voicari Link only if such diminution in value is attributable to handling of the goods that was not necessary to examine their condition, properties and functioning.

If, at the time of withdrawal, you have already used the Pro Functions (early App Activation), you must pay us a reasonable compensation for the value (Wertersatz) of the service rendered up to the withdrawal in accordance with § 357a(2) BGB; the compensation for value is calculated on the basis of the regular monthly Pro price.

C. Interaction of the regimes

You may exercise the two withdrawal regimes (A and B) independently of one another. In your declaration of withdrawal, please indicate whether you wish to withdraw only from the Pro Functions, only from the Voicari Link, or from both services. In the absence of specification, we will, in case of doubt, assume a complete withdrawal from both regimes.

We point out that the Voicari Link loses its Pro functionality after withdrawal from the Pro Functions. If you cannot or do not wish to use the hardware, we recommend withdrawing from both regimes.

– End of the withdrawal instructions –

Annex 2: Model Withdrawal Form

(If you wish to withdraw from the contract, please complete this form and send it back.)

To:

Voicari GmbH

Hessische Straße 11

10115 Berlin

E-mail: benedikt@voicari.com

— I/we (*) hereby withdraw from the contract concluded by me/us (*) concerning the pre-order of the Voicari Early Access Membership.

I/we withdraw from (please tick as applicable):

☐ exclusively the part of the contract relating to the Pro Functions (Regime A);

☐ exclusively the part of the contract relating to the Voicari Link (Regime B);

☐ the contract in its entirety (Regime A and Regime B).

— Ordered on (*) ____________________

— Voicari Link received on (*) ____________________

— Name of the consumer(s): _________________________________________

— Address of the consumer(s): ____________________________________

_________________________________________________________________

— Signature of the consumer(s) (only in the case of notification on paper):

_________________________________________________________________

— Date: ____________________

(*) Delete as inapplicable.

Annex 3: Additional Terms for the Use of the Voicari App via the Apple App Store

The following provisions apply in addition insofar as the Customer obtains the App via the Apple App Store. They do not replace, but supplement, the main provisions of these Early Access GTC.

(1) Contractual relationship

The contract concerning the use of the App exists exclusively between the Customer and Voicari, not between the Customer and Apple Inc. ("Apple"). Voicari is solely responsible for the App and its content.

(2) Scope of use

Use of the App is limited to the usage rules set out in the "App Store Terms of Service".

(3) Maintenance and support

Apple is not obliged to provide any maintenance or support services. Inquiries must be directed to Voicari at benedikt@voicari.com.

(4) Liability for defects

In the event of defects of the App, the Customer may have Apple refund the purchase price, insofar as this is provided for under the App Store Terms; Apple has no further warranty obligations. The Customer's statutory rights in respect of defects vis-à-vis Voicari under § 17 of these Early Access GTC remain unaffected by this.

(5) Product liability and third-party claims

Voicari, not Apple, is liable for all claims of the Customer or of third parties in connection with the App, in particular product-liability claims, claims for breach of consumer-protection provisions or of applicable legal requirements.

(6) Infringement of intellectual property rights

In the event of an allegation by a third party that the App infringes their intellectual property rights, Voicari, not Apple, is solely responsible for the investigation, defence and settlement of the claim.

(7) Export control

The Customer warrants that they are not located in a country that is listed on US embargo lists and that they are not themselves on such a list.

(8) Third-party beneficiary

The Customer and Voicari acknowledge that Apple and Apple's subsidiaries are third-party beneficiaries of these Early Access GTC with regard to the App obtained via the Apple App Store. Apple is entitled to enforce the provisions of these Early Access GTC against the Customer.