Privacy Policy

Who we are

We, Voicari GmbH, operate https://www.voicari.com as well as the Voicari App in various App Stores and collect certain data from you, whereas necessary. In the following privacy policy, you will be informed what we do with your data, so-called personal data, and why we do this. We will also inform you how we protect your data, when this data is deleted and what rights you have within data protection.

Who can I contact?

Responsible for this website is:

• Voicari (Benedikt Langheinrich)
• Technische Universität Berlin
• Hardenbergstr. 38
• 10623 Berlin
• privacy@voicari.com

Via the contact data you can reach our Data Protection Officer or another data protection relevant contact. Don’t hesitate to contact us if you have specific questions about your personal data, deletion of your personal data or similar things.

What are my rights?

You can contact us at any time if you have any questions about your rights regarding data protection or if you wish to exercise any of the following rights:

• Right to withdraw your consent in accordance with Art. 7 para. 3 GDPR (e.g. you can contact us if you wish to cancel a previously given consent to a newsletter)
• Right to access your data in accordance with Art. 15 GDPR (e.g. you can contact us if you would like to know what data we have stored about you)
• Right to correct your data in accordance with Art. 16 GDPR (e.g. you can contact us if your e-mail address has changed and we should replace your old e-mail address)
• Right to have your data deleted in accordance with Art. 17 GDPR (e.g. you can contact us if you want us to delete certain data that we have stored about you)
• Right to limit data collection in accordance with Art. 18 GDPR (e.g. you can contact us if you do not want us to delete your e-mail address, but only to send absolutely necessary e-mails)
• Right to data portability in accordance with Art. 20 GDPR (e.g. you can contact us to receive your data in a zipped format, if you want to upload it to another website)

• Right to object how your data is handled in accordance with Art. 21 GDPR (e.g. you can contact us if you do not agree with advertising or user analytics procedures as described within this privacy policy)
• Right to send complaints to the supervisory authority in accordance with Art. 77 para. 1 f GDPR (e.g. you can contact the data protection supervisory authority directly: https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm)

Deletion of data and storage periods

Unless otherwise stated, we will delete or anonymize your data as soon as it is no longer needed, e.g. your e-mail address after you have unsubscribed from a newsletter. Your data will also be deleted or blocked automatically if the mandatory storage period expires. Such data may be needed for longer periods of time for legal reasons. You can request information about all personal data we have stored about you. Data protection inquiries and other legal matters may also be stored for a longer period of time within the scope of the legally relevant retention and statute of limitations periods.

Visiting our website & Using our App

If you merely wish to browse our website or our App, we do not collect any personal data, with the exception of the data that your browser or device sends to us and that are technically necessary:

• IP address (e.g. 82.93.116.example or 2a02:7122:99222:1112:bdb2:723f:example)
• Approximate location based on IP range (e.g. “Berlin city”)
• Internet provider (e.g. “Telecom” or „AT&T”)
• Internet connection speed (e.g. 120 Mbit)
• Date and time of visit (e.g. 11:55 on 25.05.2023)
• Last visited website (e.g. google.com)
• Browser and version (e.g. Chrome or Safari)
• Operating system (e.g. Mac OS, iOS)
• Hardware (e.g. Intel processor)

As a protective measure in favour of your privacy, we delete or anonymise the IP address regularly. This means that the other technical data can no longer be traced back to you and are only used for anonymous, statistical purposes to optimise our website and product. The purpose of the temporary storage of the data is, on the one hand, the technical necessity for establishing the connection and, on the other hand, the correct, error-free presentation of our website. The IP address and the technical data already mentioned are necessary to display the website, to prevent display problems for visitors and to correct error messages. The legal basis is the so-called legitimate interest, which has been examined in the context of the aforementioned protective measures as well as in accordance with the European data protection requirements from Art. 6 para. 1 lit. f GDPR.

Forms & Contact

You can contact us through forms or by other means and provide relvant data. You can decide to submit the following data:

• First- / Last name
• Telephone
• E-mail address
• Message or request

In one of our forms, you can also upload audio files containing recordings of your dog’s barking sounds. These audio files are analyzed by our artificial intelligence to help you and us better understand your dog. These audio files do not contain any personal data; nevertheless, we ensure that the data is protected in the best possible way.

As a protective measure, communication and the provision of data take place via an encrypted connection. You can also choose other forms of contact. After successful communication and completion of your contact request, your data will be deleted. The same applies to any personal data you provide to us via our forms. If you accidentally provide us with personal data, for example an audio file, we will delete it immediately upon detection. The purpose of the requested data is to enable communication and the provision of our product, which is the only purpose for which the data will be used. The legal basis is either consent in accordance with the European data protection requirements under Art. 6 para. 1 lit. a GDPR or the so-called legitimate interest, which has been examined in order to pursue the purpose and within the framework of the aforementioned protective measures as well as in accordance with the European data protection requirements from Art. 6 para. 1 lit. f GDPR.

Sign up (coming soon)

You also have the option of signing up on our website or app and then logging in at any time with a user account. To register with us, the following data is required:

• First- / Last name
• Address
• Contact information
• User name
• Password
  

As a protective measure, data is transmitted via a secure connection like the rest of the website and App. After successful confirmation your data will be stored until you decide to delete individual data or the entire user account. The purpose of the data requested is the creation of a user account that provides extended functionality to the website or App. Sign up is voluntary and can be withdrawn or the user data deleted at any time. The legal basis is your consent in accordance with the European data protection requirements under Art. 6 para. 1 lit. a GDPR. In cases where the sign up is required for the mutual conclusion of a contract, the legal basis is the fulfilment of the contract in accordance with the European data protection requirements from Art. 6 para. 1 lit. b GDPR.

Newsletter (coming soon)

If you are interested in receiving updates about our company or our products, you can subscribe to our newsletter. You will then receive an e-mail in which you must click on a link to confirm receipt of the newsletter. We will then save your e-mail address until you unsubscribe from the newsletter. For this purpose you will find a corresponding link to unsubscribe in every e-mail of our newsletter. The delivery of the newsletter is carried out by a specialized service provider.

As a protective measure, we ask for a so-called “Double-Opt-In” to ensure that the registered e-mail address actually belongs to you. Furthermore, we have entered into a data processing agreement with the assigned service provider. You are also able to unsubscribe from the newsletter at any time and thus delete your e-mail address from the service provider’s database. The purpose of the data requested is to send the newsletter to your personal e-mail address in order to fulfil your request for updates about our company or our products. The legal basis is your consent in accordance with the European data protection requirements under Art. 6 para. 1 lit. a GDPR.

Job applications

Insofar as you apply to us online or otherwise respond to one of our job ads, we collect and process the personal applicant data for the purpose of handling the application process. The processing is primarily carried out electronically. This is particularly the case if corresponding application documents are submitted electronically to us, for example by e-mail or via a web form located on the website. If we conclude an employment contract, the transmitted data will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If we do not conclude an employment contract, the application documents will be deleted six months after notification of the rejection decision – this retention period is justified by a potential obligation to provide evidence in proceedings under the General Equal Treatment Act (AGG). If consent was given, applications may also be retained for longer than six months.

As part of the job application process we also use a recruiting and applicant management software, which is provided by a specialized service provider. This software helps us to place job advertisements and manage applications centrally. For this purpose, we have concluded a data processing agreement to ensure that the personal data of our applicants is only processed in accordance with our instructions.

The legal basis is the establishment and performance of the employment relationship on the basis of an employment contract in accordance with Art. 6 para. 1 lit. b GDPR, Art. 88 GDPR with § 26 BDSG (Federal Data Protection Act of Germany, where applicable).

Cookies and similar Technologies

Our website partially uses so-called cookies and similar technologies. Cookies are small text files that are usually stored in a folder of your browser. Cookies contain information about the current or last visit to the website:

• Name of the website
• Expiration date of the cookie
• Any value

If cookies do not contain an exact expiration date, they are stored only temporarily and are automatically deleted as soon as you close your browser or restart your device. Cookies with an expiration date will still be stored even when you close your browser or restart your device. Such cookies will not be deleted until the specified date or if you delete them manually.

We use the following three types of cookies on our website:

• required cookies (cookies that are required, e.g. to display the website correctly for you and to store certain settings temporarily)
• functional and performance-related cookies (cookies that help us improve our website, e.g. to evaluate technical data of your visit and avoid error messages)
• advertising and analytics cookies (cookies that provide analytics and personalized ads, e.g. advertising for shoes is displayed if you have previously searched for shoes)

You can configure, block and delete cookies in your browser settings. If you delete all cookies from our website, some functions of the website may not be displayed correctly. Helpful information and instructions for the most common browsers can be found here: https://www.allaboutcookies.org/manage-cookies/stop-cookies-installed.html

Data Receipents

In accordance with the descriptions and purposes stated above, we share your information with the following recipients that are essential to providing our services and communicating with you:

• Google Forms, operated by Google Ireland Limited, headquartered at Gordon House, Barrow Street, Dublin 4, Ireland. Google Forms is an online service that enables users to create forms and surveys, distribute them, and collect responses to efficiently capture and evaluate information. Data is processed within the European Union. For more information, please refer to Google Forms’ Privacy Policy at: https://policies.google.com/privacy

• Posthog analytics, operated by Posthog, Inc.  headquartered in San Francisco HQ, 2261 Market St #4008, San Francisco. PostHog Analytics is an open-source platform that enables users to track and analyze user behavior within their applications and websites for data-driven decision making. The data will be processed within the European Union. For more information, please refer to the privacy policy for Posthog analytics at: https://posthog.com/privacy

• Google Analytics, operated by Google Ireland Ltd. headquartered in Gordon House Barrow Street Dublin 4 Irland. Google Analytics is used to analyse user behaviour and to serve personalised advertising. The data will be processed within the European Union. For more information, please refer to the privacy policy for Google Analytics at: https://policies.google.com/privacy

• OpenAI, operated by OpenAI, L.L.C., headquartered at 3180 18th Street, San Francisco, CA 94110, USA. OpenAI provides AI models that enable users to process natural language inputs and generate responses. Data processing may take place in the United States or other countries. For more information, please refer to OpenAI’s Privacy Policy at: https://openai.com/policies/privacy-policy
• Amazon Web Services, operated by Amazon Web Services EMEA SARL, headquartered at 38 Avenue John F. Kennedy, L-1855 Luxembourg. Amazon Web Services is a comprehensive cloud computing platform that provides companies and developers with computing resources, storage, databases, machine learning, and networking solutions to build, operate, and scale applications and services. Data will be processed within the European Union. For more information, please refer to the AWS Privacy Notice at: https://aws.amazon.com/privac

We only share data that is necessary for the performance of the mutual contract or if you have given us your consent, for example in the context of our newsletter or a cookie banner. If no contract exists yet, we share the data in certain cases in the context of legitimate interests. This is the case, for example, if you only want to visit our website or use our App or contact us. When you visit our website or use our App, it is in the interest of both parties to provide access to the services and to communicate with each other.

We have also entered into data processing agreements with all external recipients to comply with European legal requirements. Depending on your location, some of the above service providers – if specified – will also transfer some of the data to the United States. Currently, there is an adequacy decision in place between the EU and the USA. This decision confirms that certified organizations within the scope of the EU-U.S. Data Privacy Framework ensure an adequate level of protection for personal data in the USA. Additional contracts for data processing, known as Standard Contractual Clauses, are also concluded. We also check each service provider together with our data protection team and ensure that additional security measures are available, such as strong encryption of data.

Date of the privacy policy: July 2025